Your Information
Privacy Policy
How Primo Woodworks collects, uses and protects your personal information.
Last updated: October 21, 2026
Primo Woodworks (“we”, “us” or “our”) respects your privacy. This policy explains what personal information we collect through https://primowoodworks.ca, how we use it and the choices you have. By using this website, you agree to the practices described here.
What we may collect
We only collect personal information that you choose to give us, for example when you fill out our quote request form, email us or call us. This may include:
- Your name
- Contact details, such as your email address and phone number
- Details about your project, including its location and any photos or plans you send us
- Any other information you decide to share with us
When you submit a form, we also record the page you sent it from, the page that referred you to our site and, if present, the campaign details in the link you followed. This helps us understand how people find us.
You can withdraw your consent at any time by contacting us.
How we use your information
We collect information only with your consent, and we use it for the purposes you gave it to us for, including:
- Responding to your questions and preparing quotes
- Communicating with you about your project
- Keeping internal business records
- Improving our website and services
Opting out
If we ever send you marketing emails, each one will include a way to unsubscribe, or you can reply and ask to be removed. You can also ask us to stop contacting you at any time.
What we will not do with your information
- We will not sell, rent or trade your personal information.
- We will not share it with third parties you haven’t authorized, except service providers that help us run our business (such as our website host and email provider), and only as much as they need.
- We will not use your information to misrepresent or impersonate you.
Legal requirements
We may disclose personal information if the law requires it, for example in response to a court order, warrant or other lawful request from police or government authorities. In that case, your privacy may be governed by the laws of Canada or of the jurisdiction making the request.
Security
We use reasonable physical, electronic and administrative safeguards to protect the information we collect online. No method of sending or storing information over the internet is completely secure, but we work hard to keep your information safe.
Photos and files you send us
If you send us photos of your property or project, please avoid including people, and never include personal information about children. Photos can contain location data (GPS), so you may want to remove it before sending. We use project photos to quote and plan your work. If you share something by mistake, let us know and we’ll delete it.
Cookies
Our website may use cookies, small files stored by your browser, to keep the site working properly and to understand in general terms how visitors use it. Any analytics we use look at overall traffic, not at you as an individual. You can set your browser to accept or refuse cookies, but some parts of the site may not work as intended if you refuse them.
Embedded content from other websites
Pages on this site may include embedded content, such as videos or maps. Embedded content behaves the same way as if you had visited the other website, and that website may collect data, use cookies and track your interaction with it under its own privacy policy.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it or ask us to delete it. We may need to keep some information for legal, accounting or security reasons.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact us
If you have questions about this policy or your personal information, please contact us:
Primo Woodworks
Email: admin@primowoodworks.ca
Phone: (236) 464-0838
Website: https://primowoodworks.ca